Give us some reinforcement by clicking the Accept as solution and kudos buttons, Please let me know if this resolves the issue, or if you require further assistance! Restart the printer and the router and check for issue resolution.
#CANON 7720 PRINTER DOES NOT SCAN TO PC MANUAL#
#CANON 7720 PRINTER DOES NOT SCAN TO PC HOW TO#
Or you can directly update the printer firmware from the printer control panel.įor more details on how to update the printer firmware, please follow this link: HP Printers - Updating or Upgrading Printer Firmware Once done restart the printer. Next thing, I would suggest here is to update he printer firmware. If your printer connected wirelessly, make sure to temporary connect the device with USB and then follow the link to check for the latest firmware update if available for your printer, using this website. Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. In the meantime, let's try these steps here: Have you recently made any changes on the printer before the issue started?ĭid you try to update the printer firmware? To provide you with an accurate solution, I'll need a few more details:
Don't worry we'll work together to help you resolve this issue. For engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I see from your post that you are having issues with the scan to email not working on your HP Officejet printer.